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How satkmak Handles Your Personal Data

At satkmak, we treat every piece of information you share with us as something you have entrusted to us — not just a record in a database.

Data collected only as neededUPI, Paytm, PhonePe transaction privacyAccount security via encryptionYour right to access and deleteIndia-region data handling

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What This Policy Covers and Where It Applies

satkmak Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all activity on satkmak.com, including account creation, wallet transactions made through UPI, Paytm or PhonePe, and any communications you send to our support team. Access to our platform depends on local law and is available where local law permits. When you

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deposit or withdraw through UPI, Paytm or PhonePe, the transaction details — amount, timestamp, and reference ID — are recorded solely to process your request and resolve any disputes. We do not sell, rent or trade your personal data to third-party marketers. Data shared with payment
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processors is limited to what those processors require to complete your transaction. If you are accessing satkmak from a region where local law restricts such services, this policy still governs any data already held on your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal information is stored, or you want to submit a data access or deletion request, our dedicated privacy support team is available seven days…

Email Privacy Request Send a detailed data request or deletion query to our privacy address. We acknowledge every email within one business day and aim to resolve your request within 30 days of receipt.

Live Chat Support Start a live chat from any page on satkmak.com to speak with a support agent about your account data. Chat is available around the clock and agents can escalate privacy matters directly to the data team.

Help Centre Ticket Log a formal privacy ticket through our Help Centre portal. Tickets are tracked with a unique reference number so you can follow the status of your data request without needing to call back.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Our approach to data protection runs across every layer of the platform — from how cookies behave in your browser to how long we retain your identity documents after account closure.

Encryption in Transit and at Rest

All data moving between your device and satkmak.com is encrypted using TLS 1.2 or higher. Account passwords and payment credentials are never stored in plain text; they are hashed before being written to our servers.

Cookie Controls You Can Manage

We use functional cookies to keep your session active and analytics cookies to understand how pages are used. You can adjust cookie preferences from the settings panel at any time, and declining analytics cookies does not affect your ability to log in or transact.

Payment Data Handling via UPI and Paytm

When you transact through UPI, Paytm or PhonePe, we receive a transaction reference and status confirmation — we never see or store your full bank account number or wallet PIN. Payment processors operate under their own privacy frameworks.

Data Retention After Account Closure

If you close your satkmak account, we retain identity and transaction records for the period required by applicable financial regulations, after which records are deleted or anonymised. You will be informed of the specific retention period when you submit a closure request.

Your Right to Access and Correct Data

You may request a full export of the personal data we hold on your account at any time. If any detail is inaccurate — name, email, phone number — you can update it directly in your account settings or ask our support team to make the correction on your behalf.

Who to Contact and How to Request Changes

Our Data Protection contact can be reached via the privacy email listed in the Help Centre. For corrections, deletions or data portability requests, include your registered email and account ID so we can locate your records without delay.

Common Questions About Your Privacy on satkmak

The questions below cover the data rights most frequently raised by account holders in India. If your question is not addressed here, our privacy support team can provide a specific answer — use any of the contact channels listed on this page.

We collect your name, email address, mobile number and any identity document you submit for account verification. Device identifiers and IP address are also logged for security purposes. We collect only what is needed to operate your account and process transactions.

When you pay via UPI, Paytm or PhonePe, the payment processor handles the transaction. We receive only a reference ID and confirmation status — not your bank credentials or wallet PIN. Your payment details never pass through our storage systems in full.

Yes. Submit a data access request through live chat or the Help Centre ticket system. Include your registered email and account ID. We aim to deliver a full data export to your registered email address within 30 days of confirming your identity.

Contact our privacy team via email or live chat with a deletion request. We will remove or anonymise your personal data once any legally required retention period has passed. You will receive written confirmation when deletion is complete.

We do not sell or rent your data to marketers. Data is shared only with payment processors like UPI and Paytm to complete transactions, and with identity verification partners where required. Each third party is bound by data-processing agreements aligned with applicable law.

Financial and identity records are retained for the period mandated by applicable Indian financial regulations. Once that period expires, your records are permanently deleted or anonymised. We will tell you the exact timeframe when you submit your closure request.

Change your password immediately using the account settings page, then contact our support team via live chat or email. We will review access logs, flag suspicious activity and, where warranted, escalate to our security team to investigate the incident promptly.

How satkmak Handles Your Personal Data

Contact Us About Your Data

Data Handling, Cookies and Account Security

Encryption in Transit and at Rest

Cookie Controls You Can Manage

Payment Data Handling via UPI and Paytm

Data Retention After Account Closure

Your Right to Access and Correct Data

Who to Contact and How to Request Changes

Common Questions About Your Privacy on satkmak

01 What personal data does satkmak collect when I open an account?

02 How is my UPI or PhonePe payment data protected?

03 Can I request a copy of all the data satkmak holds about me?

04 How do I ask satkmak to delete my personal data?

05 Does satkmak share my data with third parties?

06 How long does satkmak keep my account data after I close my account?

07 What should I do if I think my satkmak account data has been accessed without permission?

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